Question 1

Parking

Accepted Answer

Two Brothers Inn offers free private parking for our guests.Our parking area consists of two sections: several parking spaces are located directly next to the main entrance, while additional spaces are available in the designated parking area.Parking spaces belonging to Two Brothers Inn are marked with white lines and signs.📷 Здесь потом вставляем фото парковки со знаком “P – Nur für Two Brothers”.There is no need to reserve a parking space in advance. We provide one parking space per room.If you are arriving with a particularly large vehicle or with more than one car per room, please let us know in advance so that we can find the most convenient parking option for you.If you have any difficulty finding a parking space when you arrive, please contact us — we will be happy to help.

Question 2

Entering the hotel & self check-in

Accepted Answer

Two Brothers Inn has one main entrance. The entrance door is open 24 hours a day, so you can enter the hotel as soon as you arrive.📷 Здесь фото главного входа.🎥 Здесь видео, как пройти от входа к ресепшену.The reception is located immediately to your right after entering the hotel.If no one is at reception when you arrive, don't worry — everything will be prepared for your self check-in.Your electronic key card will be waiting for you at reception. Next to it, you will find your name, room name and floor.📷 Здесь фото карточки на ресепшене.Your key card also shows:your room name;the Wi-Fi network and password;breakfast hours.We recommend keeping your key card with you throughout your stay.

Question 3

How to open your room

Accepted Answer

You do not need to enter a code. Your key card is already programmed specifically for your room.To open the door:Hold your key card against the reader at the top of the lock, above the door handle.Wait a few seconds.When the green light appears and you hear a short beep, press the handle and open the door.📷 Здесь общий вид замка.📷 Здесь фото, показывающее, куда именно прикладывать карточку.For your security, your key card only provides access to your own room and cannot be used to enter other guest rooms.Occasionally, the lock may give a warning that its batteries will soon need replacing. This does not mean that the lock has stopped working. Please let us know and we will replace the batteries.

Question 4

Key card problems

Accepted Answer

If you lose your key card, leave it inside your room, or if it stops unlocking your door, please contact us.If a problem with your key card prevents you from entering your room, we consider this an urgent situation, and you may contact us after 7:00 PM as well.

Two Brothers Inn

Boutique B&B

Q&A

Parking

Entering the hotel & self check-in

How to open your room

Key card problems